California Privacy Policy

This Privacy Policy for California residents supplements the information contained in the Privacy Policy of Rimetrix, LLC and its subsidiaries and affiliates (“Rimetrix,” “we,” “us,” “ours”), and it applies solely to visitors, users, and consumers residing in the State of California (“consumers” or “you”). Rimetrix has adopted this Policy for compliance with the California Consumer Privacy Act of 2018 (the “CCPA”) and other California privacy laws. Terms used here have the same meanings given to them by the CCPA.

Information We Collect

Rimetrix collects information that identifies, relates to, describes, references, can be associated with, or could reasonably be linked (directly or indirectly) with a particular consumer or device (“personal information”). Personal information does not include:

• Publicly available information obtainable from government records.

• De-identified or aggregated consumer information.

• Information excluded from the CCPA, such as:

• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996, and the California Confidentiality of Medical Information Act, or clinical trial data;

• Personal information covered by certain sector-specific privacy laws, such as the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, the California Financial Information Privacy Act, or the Driver’s Privacy Protection Act of 1994.

The following table summarizes the personal information that we may have collected within the past twelve (12) months:

We obtain the above-listed categories of personal information from the following categories of sources:

• Directly and indirectly from activity on our website (rimetrix.com). For example, from submissions through our website portal or website usage details collected automatically.
• From third-parties that interact with us in connection with our services. For example, from web hosting or credit card processing services who we rely on to make our website work.

Use of Personal Information

We may use, sell or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason for which the information is provided. For example, if you share your name and contact information with us to request a price quote or ask a question about our services, we will use that personal information to respond to your inquiry.
• To provide you with information, products or services that you request from us.
• To provide you with email alerts, event registrations, or other notices concerning our products or services, including events or news that may be of interest to you.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
• To improve our website and present its contents to you.
• For testing, research, analysis and product development.
• As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
• To respond to law enforcement requests or otherwise as may be required by applicable law, rule, regulation, or court order.
• As described to you when collecting your personal information or as otherwise set forth under the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without notifying you.

Sharing of Personal Information

We may disclose your personal information to third parties for business purposes, or to sell your personal information, subject to your right to opt-out of those sales.  When we disclose personal information for business purposes, we enter into a contract that describes the purposes of the disclosure and requires the recipient to both keep that personal information confidential and not use it for any purposes other than those required to perform the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for business purposes:

• Category A: Identifiers.
• Category B: California Customer Records personal information categories.
• Category C: Protected classification characteristics under California or federal law.
• Category D: Commercial information.
• Category F: Internet or other similar network activity.
• Category G: Geolocation data.

We disclose your personal information for business purposes to the following categories of third parties:

• Our affiliates.
• Service providers.
• Third parties to whom you or your agents authorize us to disclose your personal information in connection with the services that we provide.

In the preceding twelve (12) months, Rimetrix has not sold personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes those rights and explains how you can exercise them.

Access to Specific Information and Data Portability Rights

You have the right to ask us to disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information that we collected about you.
• The categories of sources for the personal information that we collected about you.
• Our business or commercial purposes for collecting or selling that personal information.
• The categories of third parties with whom we shared that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, we will provide you with two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws (when the deletion of the information is likely to render impossible or seriously impair the research, if you previously provided informed consent).
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us via the link on our website, mail, phone, or email:

Rimetrix LLC
PO Box 470032
Broadview Hts., OH 44147
United States
Tel.:    +1 (330) 305-2711
Email: info@rimetrix.com

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Your request must:

• Provide sufficient information that allows us to reasonably verify that you are the person (or that person’s authorized representative) about whom we collected personal information.
• Describe your request with details sufficient for us to properly understand, evaluate, and respond to it.

We cannot respond to your request if we cannot verify your identity, confirm that you are authorized to make the request, and/or confirm that personal information requested actually relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we may consider requests made through your password protected account with us sufficiently verified when the request relates to personal information associated with that specific user account. We will only use personal information provided for purposes of submitting a consumer request to verify the requestor’s identity or authorization to make the request.

Response Timing and Format

We endeavor to confirm receipt of all consumer requests within ten (10) business days of receipt. Thereafter, we endeavor to respond to all verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or email, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable request. The response we provide will also explain the reasons that we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically, via email.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-out and Opt-in Rights

If you are 16 years of age or older, you have the right to direct us not to sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by letting us know here:

Do Not Sell My Personal Information

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. You may, however, change your mind and opt back in to personal information sales at any time by letting us know here:

Opt-in Instructions

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California’s “Shine the Light” law, Cal. Civ. Code § 1798.83, permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at: info@rimetrix.com.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

Contact Information

If you have any questions or comments about our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or if you wish to exercise your rights under California law, please do not hesitate to contact us at:

Rimetrix LLC
PO Box 470032
Broadview Hts., OH 44147
United States
Tel.:    +1 (330) 305-2711
Email: info@rimetrix.com