California Privacy Policy

This Privacy Policy for California residents supplements the information contained in the Privacy Policy of Rimetrix, LLC and its subsidiaries and affiliates (“Rimetrix,” “we,” “us,” “ours”), and it applies solely to visitors, users, and consumers residing in the State of California (“consumers” or “you”). Rimetrix has adopted this Policy for compliance with the California Consumer Privacy Act of 2018 (the “CCPA”) and other California privacy laws. Terms used here have the same meanings given to them by the CCPA.

Information We Collect

Rimetrix collects information that identifies, relates to, describes, references, can be associated with, or could reasonably be linked (directly or indirectly) with a particular consumer or device (“personal information”). Personal information does not include:

  • Publicly available information obtainable from government records.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA, such as:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996, and the California Confidentiality of Medical Information Act, or clinical trial data;
  • Personal information covered by certain sector-specific privacy laws, such as the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, the California Financial Information Privacy Act, or the Driver’s Privacy Protection Act of 1994.

The following table summarizes the personal information that we may have collected within the past twelve (12) months:

Personal Information CategoryExamplesCollected
A. IdentifiersA real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.YES
B. Personal Information categories listed at Cal. Civ. Code § 1798.80(e) (California Consumer Records statute)A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.YES
C. Classifications protected by California or federal lawAge (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).YES
D. Commercial InformationRecords of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.YES
E. Biometric InformationGenetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.NO
F. Network or other similar internet activityBrowsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.YES
G. Geolocation dataPhysical location or movements.YES
H. Sensory dataAudio, electronic, visual, thermal, olfactory, or similar information.NO
I. Professional or employment-related informationCurrent or past job history or performance evaluations.NO
J. Non-public education information (Family Educational Rights and Privacy Act, 20 U.S.C. § 1232(g), 34 CFR 99)Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.NO
K. Inferences drawn from other personal informationProfile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.NO

We obtain the above-listed categories of personal information from the following categories of sources:

  • Directly and indirectly from activity on our website (rimetrix.com). For example, from submissions through our website portal or website usage details collected automatically.
  • From third-parties that interact with us in connection with our services. For example, from web hosting or credit card processing services who we rely on to make our website work.

Use of Personal Information

We may use, sell or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided. For example, if you share your name and contact information with us to request a price quote or ask a question about our services, we will use that personal information to respond to your inquiry.
  • To provide you with information, products or services that you request from us.
  • To provide you with email alerts, event registrations, or other notices concerning our products or services, including events or news that may be of interest to you.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
  • To improve our website and present its contents to you.
  • For testing, research, analysis and product development.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement requests or otherwise as may be required by applicable law, rule, regulation, or court order.
  • As described to you when collecting your personal information or as otherwise set forth under the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without notifying you.

Sharing of Personal Information

We may disclose your personal information to third parties for business purposes, or to sell your personal information, subject to your right to opt-out of those sales.  When we disclose personal information for business purposes, we enter into a contract that describes the purposes of the disclosure and requires the recipient to both keep that personal information confidential and not use it for any purposes other than those required to perform the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for business purposes:

  • Category A: Identifiers.
  • Category B: California Customer Records personal information categories.
  • Category C: Protected classification characteristics under California or federal law.
  • Category D: Commercial information.
  • Category F: Internet or other similar network activity.
  • Category G: Geolocation data.

We disclose your personal information for business purposes to the following categories of third parties:

  • Our affiliates.
  • Service providers.
  • Third parties to whom you or your agents authorize us to disclose your personal information in connection with the services that we provide.

In the preceding twelve (12) months, Rimetrix has not sold personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes those rights and explains how you can exercise them.

Access to Specific Information and Data Portability Rights

You have the right to ask us to disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information that we collected about you.
  • The categories of sources for the personal information that we collected about you.
  • Our business or commercial purposes for collecting or selling that personal information.
  • The categories of third parties with whom we shared that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, we will provide you with two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws (when the deletion of the information is likely to render impossible or seriously impair the research, if you previously provided informed consent).
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Your Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us via the link on our website, mail, phone, or email:

Rimetrix, LLC
12800 York Dr. #B4
North Royalton, OH 44133
United States
Tel.:    +1 (330) 305-2711
Email: info@rimetrix.com

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Your request must:

  • Provide sufficient information that allows us to reasonably verify that you are the person (or that person’s authorized representative) about whom we collected personal information.
  • Describe your request with details sufficient for us to properly understand, evaluate, and respond to it.

We cannot respond to your request if we cannot verify your identity, confirm that you are authorized to make the request, and/or confirm that personal information requested actually relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we may consider requests made through your password protected account with us sufficiently verified when the request relates to personal information associated with that specific user account. We will only use personal information provided for purposes of submitting a consumer request to verify the requestor’s identity or authorization to make the request.

Response Timing and Format

We endeavor to confirm receipt of all consumer requests within ten (10) business days of receipt. Thereafter, we endeavor to respond to all verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or email, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable request. The response we provide will also explain the reasons that we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically, via email.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-out and Opt-in Rights

If you are 16 years of age or older, you have the right to direct us not to sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by letting us know here:

Do Not Sell My Personal Information

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. You may, however, change your mind and opt back in to personal information sales at any time by letting us know here:

Opt-in Instructions

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Other California Privacy Rights

California’s “Shine the Light” law, Cal. Civ. Code § 1798.83, permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at: info@rimetrix.com.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

Contact Information

If you have any questions or comments about our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or if you wish to exercise your rights under California law, please do not hesitate to contact us at:

Rimetrix, LLC
12800 York Dr. #B4
North Royalton, OH 44133
United States
Tel.:    +1 (330) 305-2711
Email: info@rimetrix.com

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PRIVACY POLICY

Rimetrix (“Rimetrix,” “we,” “us,” “our”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (the “Policy”). Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use this website. This Policy may change from time to time. Your continued use of this website after we make changes is deemed, where permitted by applicable law, to be acceptance of those changes, so please check the policy periodically for updates. This Policy describes the types of information we may collect from you or that you may provide to us when you visit the website Rimetrix.com (our “website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy applies to information we collect on this website, and in email, text, and other electronic messages between you and this website. It does not apply to information collected by us offline or through other means (such as any other website operated by Rimetrix or a third party), or any third party, including through any content (including advertising) that may link to or be accessible from, or on, the website.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our website, including:
  • First and last name
  • Email address
  • Mailing and shipping addresses, including state, ZIP code, and city
  • Phone numbers
  • Usage data, including IP addresses, browser information, diagnostic data, mobile device information and time/place of website access

Tracking Technology and Cookies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts that we utilize to collect and track information and to improve and analyze our website. The technologies we use may include:
  • Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
  • Flash Cookies: Certain features of our website may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our website. For more information on how you can delete Flash Cookies, you can read an article like this one: “Where can I change the settings for disabling or deleting local shared objects?
  • Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Rimetrix, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Use of Your Personal Data

Rimetrix may use your personal data, as outlined above, for the following purposes:
  • To provide and maintain our website: Your information may be utilized to monitor usage and security of the platform. We utilize a website hosting service that may gain access to your information as part of the services they provide to Rimetrix.
  • To manage your Account: We may use the information you provided in registering for an Account to better serve you. The personal data you provide can give you access to different functionalities on the website as a registered user.
  • For the performance of a contract: Your personal data enables the development, compliance, and undertaking of the purchase contracts for the products, items, or services you have purchased or any other contracts formed between us and you through the website. This includes disclosure of personal data to third-party shipping and logistics companies.
  • To contact you: Your personal data enables us to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with updates and manage your requests: Your personal data allows us to provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or asked us about unless you have opted not to receive such information. Your data also allows us to manage and attend to requests you may make of Rimetrix through the website.
  • For other purposes: We may use your personal data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing, and user experience.
We may share your information with:
  • Service providers: We may share your personal data with service providers to monitor and analyze the use of the website.
  • Law enforcement: We may disclose your personal data under certain circumstances in accordance with governing laws or other valid request by public authorities.
  • Business transfers: We may disclose your personal data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, wherein personal data held by us is among the assets transferred.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our subsidiaries, joint venture partners or other companies that we control or are under common control with us.
  • With other users: When you share personal information in the comments section or other public areas of the website with other users, such information may be viewed by all users and may be publicly distributed outside of our website. Similarly, other users may be able to view descriptions of your activity or communicate with you via public comments.
  • Your consent: We may disclose your personal information for any other purpose with your consent.

Data Security and Storage

We have taken commercially reasonable measures to secure and maintain your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. While we retain personal information provided when you create an account, we utilize a third-party credit card processor who may separately collect and maintain some of your personal data. The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of the website, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

Comments and Engagement

When visitors leave comments on the website, we collect data shown in the form, and the commenter’s IP address and browser information. An anonymized string created from your email address (also called a hash) may be provided to the web host to see if you are using it. Your profile picture is visible to the public in the context of your comment.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every site you visit.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA policy.

Contact Information

To ask question or comment about this Privacy Policy and our privacy practices, contact us at info@rimetrix.com.
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